Overview

Communication has become more ubiquitous than ever before and the industry pundits predict this is only the beginning of the hyper-connected digital era. TCTS engages with operators to shape their business strategies and design, build and operate their networks. Combining this with TCTS’s professional service offerings we deliver real value of end to end managed services.

Market Forces

In this digital era, CSPs need to transform rapidly and serve its customers quickly. Therefore, it need to transform and integrate various pieces to help leapfrog into the future. Some of the key business drivers include: Revenue Growth, Revenue Realization, Domain Skills and Experience, Building Capabilities for Sustainable Growth.

In order for a CSP to succeed, it must build on a) Improved Customer Acquisition b) Service Monetization c) Accelerated Service Delivery d) Enhanced CEM

Key Service Offerings

  • B2B enablement
    • Business Process Planning
    • Product
  • Service monetisation
    • Marketing
    • Sales enablement
    • Sales engineering
  • Customer experience management

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