Overview
Telecom networks need to achieve the highest standards of service uptime while maintaining flexibility and resilience. Ensuring effective management can be complex and requires consistent performance throughout the network lifecycle. Efficient network management starts with deep domain knowledge and a skilled and proactive team of engineers.
TCTS is your single point of contact for managing deliverables and cost-effective solutions without compromising service quality. We leverage our telecom DNA, best-in-class tools and experienced teams to deliver automation-driven comprehensive network management services and solutions, ensuring hassle-free operations.
Our Impact
Performance
Highest Level of SLA Performance Across Operations
Offering Components
Service Delivery
Ensure on-time and world-class service quality across technologies with our zero-touch automated deliveries.
Service Assurance
Enable hassle-free, integrated operations with our high degree of service-level compliance.
Managed Field Operations
Optimize resources and reduce operational costs with analytics-driven and centrally managed field operations.
Differentiators
Telecom DNA with over 15 years of experience in network management services for large telecom networks globally
Strong portfolio of tools ecosystem integrated with OSS for faster turnaround
Deep domain knowledge and field management experience
Continuous improvement initiatives pre-integrated into all the services
Technology and transformation partner for a complete turnkey solution
Cross-skilled network experts with multi-technology experience
Data-driven analytics and knowledge management enabled operations
Business Benefits
Enable Quick Provisioning
Faster response to customer demands with rapid provisioning and activation of services driven by zero-touch telecom workflows.
Ensure High Service Availability
Proactively detect and resolve network issues to reduce downtime with high service availability.
Improve Customer Experience
Deliver reliable network management services with minimal disruptions to reduce churn rates and improve customer satisfaction.
Optimized Cost of Operations
Leverage TCTS experience to deliver scale efficiency and benefits on the back of its automation-first processes.
Operational Compliance
Leverage our certified processes, people and infrastructure to ensure highly compliant delivery processes against various industry standards including health and safety norms.
