Overview
Managing the dynamic and complex nature of networks is challenging. It requires proactive monitoring, rapid incident response and continuous optimization for reliable operations.
TCTS leverages AI-based platforms to ensure predictive and preventive management for exceptional network performance. Our NOC services help you gain real-time visibility into the health and performance of your network and automate routine tasks. NOC teams can proactively monitor network elements, detect and fix issues for an improved customer experience.
Our Impact
> 80%
Improved MTTR
Upto 25%
Reduction in Field Revisit
Offering Component
Cognitive NOC
Gain deeper and predictive insights across your network operations with AI-powered NOCs.
Automation NOC
Minimize human intervention and save time and costs by automating routine tasks.
Differentiators
Experienced in-house dev team
Strong understanding and experience in managing large telecom intelligent network operations
Trusted by top 5 tier 1 telcos
Capability to manage intelligent NOC across all wireless wireline technologies
Experience in managing the world’s largest IP network NOC
100+ use case libraries linked to network services and automation
Proven capability in deploying AI-led and automation solutions
Technology agnostic set-up with options to choose from multiple technology providers for cognitive services.
Business Benefits
Make Data-Driven Decisions
Gain predictive and deep network insights with AI to make data-driven decisions.
Lower Operational Costs
Reduce human errors and lower operational costs with automation.
Improve Network Efficiency
Analyse performance metrics and identify bottlenecks to enhance network performance.
Drive Proactive Operations
Auto fault detection, alarm co-relation, troubleshooting and ticket lifecycle management.
Field Activities Management
Enable integrated real-time field activity management across your operations.
