TRANSFORM OPERATIONS to SIMPLIFY business for customers, partners and employees. Simplifying business processes to improve network performance and omni-channel service management to ensure faster service delivery, desired QoS and enhance end customer experience will be essential starting point.
DRIVE EFFICIENCIES through AUTOMATION leading to SMART OPERATIONS. Transformation of CSP’s business processes (service assurance and service delivery), adoption of next gen tools and rapid automation have become critical for CSPs to gain competitiveness and to secure a better operational and commercial position.
INNOVATE - ACCELERATE REVENUES through rapid launch of innovative digital services. CSPs will have to enter new business models offering network infrastructure to business enablement to consumer centric digital services to improve their margins and expect growth in the next decade.
ENHANCE CUSTOMER EXPERIENCE across new age digital services will become the primary measure of success for all transformation initiatives.
Key attention areas:
Legacy migration, consolidation, centralization and virtualization - SDN/NFV, SD-WAN
New technologies roll out/NGN adoption - 5G, MIMO, Small Cell, 4G/LTE-A, high speed, low latency UMB
Next-Gen service assurance and capacity enhancement
Inventory management
Key attention areas:
Monetizing IOT services
HD video-on-demand
Cloud services
SD-WAN
Managed security services
Key attention areas:
Digital maturity model
Process benchmarking and optimizations - business excellence, OSS orchestration, real-time OSS, on-demand service management capabilities across channels, LSO, RPA , Field Force Automation
NOC - Service assurance tools transformation
Digitization - Open APIs, Open digital architecture tools and platforms
TCTS Speakers
Ramyang Pandya
VP & EMEA sales and Business Development Head
Date: 29th October Time: 14:40-15:00 (GMT+1)
Eric Torres
VP & Business Operations and Solution Engineering Head
Understanding the telco’s key role in delivering on the IoT promise and how it can capitalise on it
Business models for IoT success
Understanding the right product and service offering
Date: 29th October Time: 11:55 (GMT+1)
Bhavin Sheth
Lead- Presales and Solutions
Date: 29th October Time: 12:50 (GMT+1)
Next - Gen Radio Access Planning
Discover how NGN Network planning will not only accelerate 5G journey but optimise costs too.