Operators Focus Areas:
- Eliminate multiple field visits
- Enhance first-call resolution
- Optimize field force (multiple tasks in a single visit)
- Improve remote resolution
- Better surge management
- Automation-driven design, I&C, migration, fault management
Tata Communications Transformation Services’ (TCTS) strong lineage in fixed line network operations offers vendor-neutral consulting and solutions, including automation-driven end-to-end service management. TCTS brings rich experience in managing multi-vendor, multi-platform eco-systems for global telcos, enabling fixed line network lifecycle management at optimized costs.
Key Features
Service Offerings
Network Engineering and Advisory
Streamline and align your fixed line network and business needs with tool-enabled solutions to identify gaps, plan and design digital networks, and build robust capabilities.
Network Migration and Modernization
Seamlessly migrate your existing network to advanced infrastructure with tool-led migration processes for minimal service disruption, network downtime and data loss.
Network Management – Multi-Tech and Multi-OEM
Enable hassle-free and smooth operations across your value chain with AI platform-enabled fixed line network managed services, including field operations.
Intelligent Network Operation Center (NOC)
Manage your dynamic and complex network with our AI-based platforms, ensuring predictive and preventive maintenance for exceptional network performance. With real-time visibility and advanced insights-empowered solutions, we ensure proactive monitoring and appropriate measures to mitigate disruptions.
Network Transformation Services
Build agile, scalable, secure and digital-ready fixed line network infrastructure using AI to achieve your business and digital transformation goals.
Telco Cloud & Virtualization Services
Accelerate your cloud adoption initiative to implement migration, virtualization, rapid prototyping and security enhancements and reduce your time-to-market for differentiated services.