Overview

Learn more about the policies that govern the use of our network, agreements, handling of information, and more.

• Acceptable Use policy
• Terms of Use
• Privacy policy
• Cookies usage policy
• CSR policy
• Anti human trafficking and anti-modern day slavery statement

Acceptable Use policy

Tata Communications, Ltd. and its affiliates (collectively, "Tata Communications") have formulated this Acceptable Use Policy ("AUP") in order to encourage the responsible use of Tata Communications's networks, systems, services, Web sites and products (collectively, the "Tata Communications Network and Services") by our customers and other users of the Tata Communications Network and Services (collectively, "Users"), and to enable Tata Communications to provide Users with secure, reliable and productive services.

Tata Communications reserves the right to modify this AUP in its discretion at any time. Such modifications will be effective when posted. Any use of the Tata Communications Network and Services after such modification shall constitute acceptance of such modification.

This AUP includes by reference the terms and conditions and policies, including the Terms of Use and Privacy Policy, that are referenced here and the Tata Communications Web sites. You agree and warrant that you will not use (or plan, encourage or help others to use) this Web site or any Tata Communications service for any purpose or in any manner that is prohibited by these terms and conditions, law, regulation, or other prohibition. It is your responsibility to ensure that your use of this Web site complies with these terms and conditions.

While it is not our intent to control or monitor your online experience or the content of your online communications, we may edit or remove content that we deem to be in violation of the AUP or that we otherwise deem harmful or offensive. The AUP applies to all aspects of the Tata Communications Network and Services, including e-mail, USENET postings, chatting, and browsing.

You are entirely responsible for maintaining the confidentiality of your password and account information, as well as the security of your network. For the most part, simply exercising good judgment and common sense while using the Service should enable Users to remain within the purview of acceptable conduct as further described in this AUP. The categories listed below are intended merely to serve as guidelines regarding appropriate and inappropriate conduct; the list is by no means exhaustive and should not be interpreted as such.

If Users engage in conduct while using the Tata Communications Network and Service that is in violation of the AUP or is otherwise illegal or improper, we reserve the right to suspend and possibly terminate any product or service provided by Tata Communications ("Service") or the User's access to the Service. In most cases, we will attempt to notify you of any activity in violation of the AUP and request that the User cease such activity; however, in cases where the viability of the Tata Communications Network and Services are potentially threatened or cases involving UCE/SPAM, mail relaying, alteration of your source IP address information, denial of service attacks, illegal activities, harassment or copyright infringement, we reserve the right to suspend your Service or the User's access to the Service, at Tata Communications's sole discretion, without notification. In addition, we may take any other appropriate action, legal or otherwise, against a User for violations of the AUP, which may include termination of the Service. We do not make any promise, nor do we have any obligation, to monitor or police activity occurring via the Service and will have no liability to any party, including you, for any violation of the AUP.

In General
The Tata Communications Network and Services must be used in a manner that is consistent with the intended purpose of the Services and may be used only for lawful purposes. Users shall not use the Tata Communications Network and Services in order to transmit, distribute or store material: (a) in violation of any applicable law or regulation, including export or encryption laws or regulations; (b) that may adversely affect the Tata Communications Network and Services or other Tata Communications customers; or (c) that may expose Tata Communications to criminal or civil liability. Users are prohibited from facilitating the violation of any part of this AUP or another provider's AUP, including, but not limited to transmitting, distributing, or otherwise making available any product or service that violates this AUP or another provider's AUP.

Inappropriate Content
Users shall not use the Tata Communications Network and Services to transmit, distribute or store material that is inappropriate, as reasonably determined by Tata Communications, or material that is obscene (including child pornography), defamatory, libelous, threatening, abusive, hateful, or excessively violent.

Intellectual Property
Material accessible through the Tata Communications Network and Services may be subject to protection under privacy, publicity, or other personal rights and Intellectual Property rights, including but not limited to, copyrights and laws protecting patents, trademarks, trade secrets or other proprietary information. Users shall not use the Tata Communications Network and Services in any manner that would infringe, dilute, misappropriate, or otherwise violate any such rights. If you use a domain name in connection with any of the Tata Communications Network and Services, you must not use that domain name in violation of the trademark, service mark, or other rights of any third party.

Harmful Content
Users shall not use the Tata Communications Network and Services to transmit, distribute or store material that may be harmful to or interfere with the Tata Communications Network and Services or any third party's networks, systems, services, or Web sites. Such prohibited harmful content includes, but is not limited to, viruses, worms, password-cracking programs or Trojan horses.

Fraudulent/Misleading Content
Users shall not use the Tata Communications Network and Services to transmit or distribute material containing fraudulent offers for goods or services, or any advertising or promotional materials that contain false, deceptive, or misleading statements, claims, or representations. In addition, Users are prohibited from submitting any false or inaccurate data on any order form, contract or online application, including the fraudulent use of credit cards.

Email and Unsolicited Messages
Users shall not use the Tata Communications Network and Services to transmit unsolicited e-mail messages, including, without limitation, unsolicited bulk email, where such emails could reasonably be expected to provoke complaints ("spam"). Further, Users are prohibited from using the service of another provider to send spam to promote a site hosted on or connected to the Tata Communications Network and Services. In addition, Users shall not use the Tata Communications Network and Services in order to (a) send e-mail messages which are excessive and/or intended to harass or annoy others, (b) continue to send e-mail messages to a recipient that has indicated that he/she does not wish to receive them, (c) send e-mail with forged TCP/IP packet header information, (d) send malicious e-mail, including, without limitation, "mailbombing", (e) send or receive e-mail messages in a manner that violates the use policies of any other Internet service provider, or (f) use an e-mail box exclusively as a storage space for data.

Third Party Rules; Usenet
Users may have access through the Tata Communications Network and Services to search engines, subscription Web services, chat areas, bulletin boards, Web pages, USENET, or other services that promulgate rules, guidelines or agreements to govern their use. Users must adhere to any such rules, guidelines, or agreements.

Filters
Filters against particular networks or traffic types are generally available from a variety of sources. In addition, in certain circumstances and for an applicable fee, Tata Communications may be able to install other filters upon the customer's request.

Configuration
All users of the Tata Communications Network are responsible for configuring their own systems to provide the maximum possible accountability. Tata Communications shall not be liable for any damage caused by such system configurations regardless of whether such configurations have been authorized or requested by Tata Communications. For example, Users should ensure there are clear "path" lines in news headers so that the originator of a post may be identified. Users should also configure their Mail Transport Agents (MTA) to authenticate (by look-up on the name or similar procedures) any system that connects to perform a mail exchange, and should generally present header data as clearly as possible. As another example, users should maintain logs of dynamically assigned IP addresses.

Resellers and Downstream Service Providers
Some Users may be customers of Internet Service Providers (ISPs) that receive Internet connectivity through Tata Communications. Such ISPs (also known as resellers or downstream service providers) are responsible for informing their customers of this Acceptable Use Policy and for enforcing its restrictions with regard to their customers' actions. Complaints about customers of any such reseller or downstream service provider shall be forwarded to such reseller or downstream service provider for resolution. If at any time Tata Communications determines that such reseller or downstream service provider is not taking appropriate action in accordance with this Acceptable Use Policy, Tata Communications shall work with such reseller or downstream service provider to review their policies and enforcement procedures. If the reseller or downstream service provider continues to fail to take appropriate action, Tata Communications will take such further action as it deems appropriate, up to and including termination proceedings. Violations of this Acceptable Use Policy by a customer or end-user of a reseller or downstream service provider shall be considered violations of this Acceptable Use Policy by such reseller or downstream service provider.

Unauthorized Access/Interference
A User may not attempt to gain unauthorized access to, or attempt to interfere with or compromise the normal functioning, operation, or security of any network, system, computing facility, equipment, data, or information. A User may not use the Service to engage in any activities that may interfere with the ability of others to access or use the Service or the Internet. A User may not use the Service to monitor any data, information, or communications on any network or system without authorization. A User may not attempt to gain unauthorized access to the user accounts or passwords of other Users.

Users are responsible for educating themselves and configuring their systems with at least basic security. Should systems at a User's site be violated, the User is responsible for reporting the violation and then fixing the exploited system. For instance, should a site be abused to distribute unlicensed software due to a poorly configured FTP (File Transfer Protocol) Server, the User is responsible for re-configuring the system to stop the abuse.

Users are prohibited from intentionally or negligently injecting false data into the Internet, for instance in the form of bad routing information (including but not limited to the announcing of networks owned by someone else or reserved by the Internet Assigned Numbers Authority) or incorrect DNS information.

Illegal Activity
Users agree to use the Tata Communications Network and Service only for lawful purposes. Use of the Tata Communications Network and Service for transmission, distribution, retrieval, or storage of any information, data, or other material in violation of any applicable law or regulation (including, where applicable any tariff or treaty) is prohibited. This includes, without limitation, the use or transmission of any data or material protected by copyright, trademark, trade secret, patent, or other intellectual property right without proper authorization and the transmission of any material that constitutes an illegal threat, violates export control laws, or is obscene, defamatory, or otherwise unlawful. In those instances involving child pornography, Tata Communications complies with all applicable Federal or State laws including providing notice to the National Center for the Missing and Exploited Children or other designated agencies.

Other Prohibited Activities
The following activities are also prohibited:

• Attempting to intercept, redirect, or otherwise interfere with communications intended for others.
• Intentionally transmitting files containing a computer virus or corrupted data.
• Resale of Services, unless expressly authorized in a separate written agreement with Tata Communications.
• Harassment, whether through language, frequency, or size of messages.
• Furnishing false or incorrect data to Tata Communications on written or online applications, contracts, or other materials or information provided to Tata Communications, including fraudulent use of credit card numbers or "bill to" telephone numbers.
• Attempting to circumvent or alter the processes or procedures to measure time, bandwidth utilization, or other methods to document use Services.
• Any other inappropriate activity or abuse of the Service (as determined by us in our sole discretion), whether or not specifically listed in this AUP, Terms of Use or Privacy Policy, may result in suspension or termination of the User's access to and use of the Service.

Cooperation with Investigations
We will cooperate with appropriate law enforcement agencies and other parties involved in investigating claims of illegal or inappropriate activity. Tata Communications reserves the right to disclose customer information to the extent authorized by federal surveillance statutes.

Privacy
Because the Internet is an inherently open and insecure means of communication, any data or information a User transmits over the Internet may be susceptible to interception and alteration. Subject to our Online Privacy Policy, we make no guarantee regarding, and assume no liability for, the security and integrity of any data or information a User transmits via the Service or over the Internet, including any data or information transmitted via any server designated as "secure."

Modifications
Tata Communications reserves the right to modify this Acceptable Use Policy at any time without notice. In most cases, we will attempt to notify you, our Customer, of any such modifications either via e-mail or by posting a revised copy of the AUP on our Web site.

Dial Internet Access
The following AUP apply if your account includes accessing the Service through a Dial-Up connection.

Excessive Usage
If we have specified bandwidth limitations for your user account, use of the Service shall not be in excess of those limitations. Also, if a User is accessing the Service via a dial-up connection, we may terminate the user session if the User is connected for more than 7 days in order to protect our network resources and maintain Service availability for others.

Transfer of Account
A User may not transfer an account to anyone without our prior written consent.

Mail Server Filters
The use of Tata Communications's Network and Services to send email through external third party servers is prohibited. You are responsible for ensuring that all persons accessing or using Tata Communications Network and Service through your account, comply with the AUP.

If you become aware of any violation of this AUP by any person, including Users that have accessed the Service through your account, please notify us. We will notify you, our Customer, of complaints received by us regarding each incident of alleged violation of this AUP by your Users. You agree to promptly investigate all such complaints and take all necessary actions to remedy any actual violations of this AUP. We may identify to the complainant that you are investigating the complaint and may provide the complainant with the necessary information to contact you directly to resolve the complaint. You shall identify a representative for the purposes of receiving such communications. We reserve the right to install and use, or to have you install and use, any appropriate devices to prevent violations of this AUP, including devices designed to filter or terminate access to the Services.

Legal

Additional Terms and Conditions
The use of the Tata Communications Network by a customer of Tata Communications is subject to the terms and conditions of any agreements entered into by such customer with Tata Communications. This Acceptable Use Policy is incorporated into such agreements by reference.

Limitation of Liability and Indemnification
TATA COMMUNICATIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS OR BUSINESS OPPORTUNITY, LOSS OF USE, ETC., EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TATA COMMUNICATIONS SHALL NOT BE LIABLE FOR ANY DIRECT OR ACTUAL DAMAGES, EXCEPT TO THE EXTENT SPECIFIED IN A WRITTEN OR ELECTRONIC AGREEMENT ENTERED INTO BETWEEN TATA COMMUNICATIONS AND ITS CUSTOMER. OTHER LIMITATIONS OF LIABILITY ARE INCLUDED HERE BY REFERENCE INCLUDING THE TERMS OF USE AND PRIVACY POLICY OF THE TATA COMMUNICATIONS WEB SITES.

TATA COMMUNICATIONS MAKES NO WARRANTIES OR REPRESENTATIONS HEREIN, EITHER EXPRESS OR IMPLIED, CONCERNING THE NETWORK, AND EXPRESSLY DISCLAIMS WARRANTIES OF FITNESS FOR A PARTICULAR USE OR PURPOSE, THE WARRANTY OF MERCHANTABILITY AND ANY OTHER WARRANTY IMPLIED BY LAW.

You agree to indemnify, defend, and hold Tata Communications, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, consultants, suppliers, and any third- party Web site providers harmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs, including actual attorneys' fees, resulting from your violation of this AUP, misuse or abuse of the Services, or your infringement, or infringement by any other user of your account, of any intellectual property or other right of any person or entity. You will cooperate as fully as reasonably required in Tata Communications's defense of any claim in this regard. Tata Communications reserves the right, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of Tata Communications. You agree immediately to notify Tata Communications of any unauthorized use of your account or any other breach of security known to you.

Complaints and Contact Information for Customers
Violations of this AUP may be reported here

Please select this link for information relating to the Interim Designation of Agent to Receive Notification of Claimed Infringement pursuant to the Digital Millennium Copyright Act, 17 U.S.C., Section 512(c).

Please select this link for information relating to the USA Patriot Act of 2001 http://www.gpo.gov/fdsys/pkg/PLAW-107publ56/pdf/PLAW-107publ56.pdf

Terms of Use

These Terms contain important information regarding (1) Tata Communications Web site practices, (2) your responsibility as a user of this Web site and related services, and (3) the procedures by which these practices and responsibilities will be determined.

By accessing, browsing, using, framing and/or linking to this Web site ("Site"), you acknowledge that you read, understand, and agree to be bound by these Terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. Users of this Site acknowledge that they are 18 years of age or older. If you do not agree to these Terms, do not use this Site.

These Terms include additional terms and conditions and policies which are referenced elsewhere in this document. In the event that one or more provisions of the Terms shall, for any reason, be held to be invalid, illegal, or unenforceable in any respect, such validity, illegality, or unenforceability shall not affect any other provision contained in the Terms, or any other policy, term of Tata Communications, which shall remain valid and enforceable.

Forward Looking Statement

This Site may contain "forward-looking statements." Although Tata Communications believes any such statements are based on reasonable assumptions, there is no assurance that actual outcomes will not be materially different. Tata Communications assumes no obligation to update those statements to reflect actual results, changes in assumptions and other factors. The forward-looking statements are subject to known and unknown risks, uncertainties and other factors that could cause actual results to differ materially from those projected. Additional information that could lead to material changes in performance is contained in filings with the Securities and Exchange Commission made by Videsh Sanchar Nigam Limited ("VSNL"), and we encourage you to review such filings, specifically, the most recent VSNL Form 10-K and Form 10-Q. These documents contain and identify important factors that could cause the actual results to differ materially from those contained in our projections or forward-looking statements including, among others, substantial capital requirements; development of effective internal processes and systems; the ability to attract and retain high quality employees; changes in the overall economy; technology; the number and size of competitors in its markets; law and regulatory policy; and the mix of products and services offered in the company's target markets.

Although every effort is made to ensure such projections and other forward-looking statements are accurate at the time they are made available, such information is provided for informational purposes and is provided "as is" without warranty of any kind. Tata Communications makes no representations and disclaims all express, implied, and statutory warranties of any kind to any user and/or any third party including warranties as to accuracy, timeliness, completeness, merchantability, or fitness for any particular purpose. Tata Communications assumes no obligation to update or ensure the accuracy of the projections and forward-looking statements posted on the Site. Tata Communications shall not be liable for any errors or delays in the delivery of such information provided through the Site or for any actions taken in reliance thereon.

Copyright, Disclaimer, Usage Agreement

Disclaimer
THE FOLLOWING TERMS AND CONDITIONS APPLY TO ALL VISITORS TO OR USERS OF THE SITE BOTH NOW AND IN THE FUTURE. BY ACCESSING THIS SITE, THE USER ACKNOWLEDGES ACCEPTANCE OF THESE TERMS AND CONDITIONS. TATA COMMUNICATIONS RESERVES THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS FROM TIME TO TIME AT ITS SOLE DISCRETION WITHOUT NOTICE. IN THE CASE OF ANY VIOLATION OF THESE TERMS AND CONDITIONS, TATA COMMUNICATIONS RESERVES THE RIGHT TO SEEK ALL REMEDIES AVAILABLE BY LAW AND IN EQUITY FOR SUCH VIOLATIONS.

Copyright and Trademarks
The trademarks, logos, and service marks, including but not limited to Tata Communications and TGN®, and other names, logos, and icons identifying products and services (collectively, "Trademarks") displayed on the Site, are registered and unregistered Trademarks of Tata Communications Pte Ltd., its affiliates, suppliers or others. Certain portions of the Site are identified as being the subject of a specific copyright held by an entity other than Tata Communications and, as such, may not be copied without the permission of the holder of the copyright.

Tata Communications hereby authorizes you to copy the materials published by Tata Communications on this Site (the "Materials") exclusively for non-commercial use by you personally or within your organization provided you retain all copyright and other proprietary notices contained in the Materials and you do not modify the Materials. The design and layout of the Site are specifically excluded from the Materials. No other use of the Materials is authorized. In consideration of this authorization, you agree that any copy of the Materials (or any portion of the Materials) that you make shall retain all copyright and other proprietary notices contained herein or therein. You may not copy or display for redistribution to third parties or for commercial purposes any portion of the Materials. The services, technology, and/or processes described in this Site may be the subject of intellectual property rights reserved by Tata Communications or other third parties. Nothing contained herein shall be construed as conferring to you in any manner, whether by implication, estoppel or otherwise, any license, title, or ownership of or to any intellectual property right of Tata Communications or any third party.

Liability Disclaimer
THE INFORMATION CONTAINED IN THIS SITE IS PROVIDED AS A COURTESY FOR TATA COMMUNICATIONS' CUSTOMERS. Tata Communications HAS PROVIDED THE INFORMATION IN GOOD FAITH AND HAS MADE REASONABLE EFFORTS TO MAKE THE INFORMATION AS ACCURATE AND UP-TO-DATE AS POSSIBLE.

THIS INFORMATION IS PROVIDED "AS IS" WITHOUT ANY WARRANTY OR REPRESENTATION OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, ACCURACY, AUTHORITY, COMPLETENESS, USEFULNESS AND TIMELINESS.

IN NO EVENT SHALL TATA COMMUNICATIONS BE LIABLE FOR ANY PUNITIVE, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOST REVENUE OR PROFITS, LOST OPPORTUNITY, TIME OR ANY OTHER LOSS RESULTING FROM RELIANCE ON THE INFORMATION CONTAINED ON THIS SITE INCLUDING DAMAGES ARISING FROM INACCURACIES, OMISSIONS OR ERRORS OR ARISING OUT OF THE USE OR INABILITY TO USE THIS WEB SITE, EVEN IF TATA COMMUNICATIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE FORESEEABLE AND HOWEVER ARISING, INCLUDING NEGLIGENCE. IN NO EVENT WILL THE LIABILITY OF TATA COMMUNICATIONS BE IN EXCESS OF THE AMOUNT PAID FOR USE OF THE WEB SITE OR $500 IN U.S. DOLLARS, WHICHEVER IS LESS.

THE INFORMATION CONTAINED IN THIS SITE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. THIS SITE MAY BE CHANGED OR UPDATED FROM TIME TO TIME WITHOUT NOTICE.

IN THE UNITED STATES, SOME STATES MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, INCLUDING IMPLIED WARRANTIES, SO THE DISCLAIMERS OR PORTIONS OF THEM MAY NOT APPLY TO YOU. YOUR LEGAL RIGHTS MAY VARY FROM STATE TO STATE. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE AND TATA COMMUNICATIONS SERVICES.

No advice or information, whether oral or written, obtained by you from Tata Communications, shall create any warranty not expressly made herein.

Tata Communications periodically schedules system downtime for maintenance and other purposes. Unplanned system outages also may occur. Tata Communications shall have no liability whatsoever for the resulting unavailability of the Site or for any loss of data or transactions caused by planned or unplanned system outages or the resulting delay, mis-delivery, or non-delivery of data or other information caused by such system outages, or any third-party acts or any other outages of Web hosting providers or the Internet infrastructure and network external to the Site.

Linkage
The Web sites linked to this Site are not under the control of Tata Communications and Tata Communications is not responsible for and makes no representations or warranties concerning the contents of any linked site or any link contained in a linked site. Tata Communications provides links to you only as a convenience and the inclusion of any link does not imply endorsement, investigation or verification by Tata Communications of the linked site. If you decide to access any of the third-party sites linked to this Site, you do so entirely at your own risk. Tata Communications reserves the right to terminate any link or linking program at any time. You acknowledge that this Site may link to other Web sites not controlled by Tata Communications and that Tata Communications is not responsible for the data collection policies of these sites. Consult the Terms of Use, Acceptable Use Policies, or other agreements of each Web site you visit. In the event that you have a dispute with any such third party, you release Tata Communications from any and all claims, demands, and damages pursuant to the relevant provisions contained here.

There may be circumstances where access to this Site is provided by a hypertext link located at another Web site. Tata Communications does not make any representations or give any warranties with respect to any information contained in or at these other sites and Tata Communications shall not be liable for any damages or injury arising from the content of these other sites. Tata Communications does not endorse the individuals, companies, or other similar entities, or any products or materials associated with such individuals, companies, or other similar entities, which provide a link to this Site at their Web sites. Unless approved in writing in advance by Tata Communications, you agree not to: (a) provide or create a link to this Site; and (b) create any frames at any other Web sites pertaining to any of the Materials located at this Site. Contact the Tata Communications Webmaster at AUPCompliance@tatacommunications.com to seek approval for linking to this Site.

Viruses, etc.
Tata Communications assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in this Site or your downloading of any materials, data, text, or images from this Site.

Updates
The Materials published on this Site may include technical inaccuracies or typographical errors. Changes – including, but not limited to, quoted prices – may be made periodically to the Materials. Tata Communications may also make improvements and/or changes in the services and/or the programs described in the Materials at any time without notice. Tata Communications shall have the right to revise these Terms at any time by updating this posting. By linking, accessing, browsing, and/or using this Site, you agree to be bound by any such revisions and should therefore periodically read these Terms to determine the current Terms to which you are bound.

Indemnification
You agree to indemnify, defend, and hold Tata Communications, its officers, directors, employees, affiliates, partners, suppliers, subsidiaries and other third parties harmless from any and all liabilities, costs, expenses, including reasonable attorneys fees, related to any violation of these Terms, Copyright, Disclaimer, and Usage Agreement by you, or in connection with your use of this Site or with the placement or transmission of any message or information on this Site by you. At Tata Communications's sole discretion, and at your expense, Tata Communications may provide notice to you of its election to assist you in defending such claim, suit or proceeding, but doing so will not excuse you from your indemnity obligations.

Compliance With Applicable Laws; Export Control Laws
All applicable federal, state and local laws govern user access to this Site. All information on this Site is subject to U.S. export control laws and may also be subject to the laws of the country where you reside and/or are gaining access to this Site.

All Tata Communications products and publications are commercial in nature. All information available at this Site is subject to U.S. export control laws and may also be subject to the laws of the country where you reside. Any Materials copied or downloaded from this Site for or on behalf of the United States of America, its agencies and or instrumentalities ("U.S. Government"), is provided with restricted rights. Use, duplication, or disclosure by the U.S. Government is subject to the restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR 52.227-19, as applicable.

User Communications
Subject to the parameters and restrictions set forth in our Online Privacy Policy, Tata Communications is under no obligation to refrain from reproducing, publishing, or otherwise using communications you send to or receive from this Site or otherwise send to or receive from Tata Communications by electronic mail or other electronic means, including any ideas, inventions, concepts, techniques, or know-how disclosed therein, for any purpose, including the developing, manufacturing, and/or marketing of products or services incorporating such information. You hereby give Tata Communications your consent to use your personal data consistent with Tata Communications's Online Privacy Policy

Usage
By accessing this Site you agree not to: (a) use any data obtained as part of a commercial product, service or content offering; (b) use any data obtained for solicitations, commercial or otherwise; (c) sell or otherwise distribute any data obtained; (d) incorporate any data into any e-mail or other "white pages" products or services, whether browser based, based on proprietary client-side applications, Web based, or other; or (e) use the data in a manner which could be reasonably expected to offend any person for whom the data is relevant.

You further agree not to (a) use any automated means, including spiders, robots, crawlers or the like to download data from the Site; (b) enter any data that is libelous, defamatory or unlawful, or that violates or infringes any trademark, copyright or similar rights of others; or (c) knowingly enter any data which is false or misleading.

Tata Communications reserves the right to deny access to any user or group of users to the Site, at Tata Communications's sole discretion, at any time, and for any reason or no reason, without liability and without advance notice to you.

Tata Communications may independently investigate, involve and/or cooperate with law enforcement authorities in prosecuting or investigating users. Tata Communications's sole judgment applies to determinations of these limitations and prohibited uses.

Services Availability
Tata Communications may provide access to international information, which information may contain references or cross references to programs and services that are not currently available in your country of residence. Tata Communications provision of references to such programs and services does not necessarily mean or otherwise imply that the programs and services announced or discussed are available in countries other than the United States. Also, Tata Communications is a service provider operating in some, but not all, markets within the U.S. Therefore, it may provide access to information that may contain references or cross references to programs and services that are not announced or available in all U.S. markets. Tata Communications provision of references to such programs and services does not necessarily mean or otherwise imply that the programs and services announced or discussed are available in all United States markets or all markets where Tata Communications conducts business.

Consent to Electronic Form of Contract
BY YOUR ACCESS AND USE OF THIS WEB SITE AND SERVICES BY OR THROUGH IT, YOU ACKNOWLEDGE AND CONSENT TO THE ELECTRONIC FORM OF THESE TERMS AND CONDITIONS OF USE. You agree that these provisions, in printed or electronic form, shall be admissible in judicial or arbitration proceedings, to the same extent and subject to the same conditions as other documents and records generated and maintained in written form. Your consent to electronic form extends to all written notices sent by Tata Communications. You acknowledge that you have the necessary hardware and software to access these provisions as posted on Tata Communications's Web sites and will maintain such hardware and software throughout your use of this Web Site and its services. You may remove your consent to the electronic form of contracting with Tata Communications, but in that event, your authorization to use and access this Web Site is immediately terminated.

Governing Law And Jurisdiction: Compliance With Laws
These Terms and access to this Site are governed by U.S. Federal Law and/or the laws of the State of New York. Any legal action or proceeding relating to your access to, or use of, this Site shall be instituted only in a state or federal court located in New York, New York, U.S.A. You and Tata Communications agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

Waiver
No delay or omission by Tata Communications to exercise any right occurring upon any noncompliance on your part with respect to any of these Terms shall impair any such right or power or be construed to be a waiver thereof. Any waiver by Tata Communications of any of the covenants, conditions, or agreements to be performed by you shall not be construed to be a waiver of any succeeding breach thereof or of any covenant, condition, or agreement herein contained.

Survival
The provisions herein dealing directly or indirectly with intellectual property, disclaimers of warranties, limitation of liability, compliance with laws and regulations, security, dispute resolution and use restrictions and prohibitions continue to apply and shall survive the termination or expiration of any relationship between you and Tata Communications.

Severability
Each of the terms and limitations provided by these Terms, including referenced terms and policies, are important to Tata Communications. In the event any provision contained herein, including referenced terms and policies, is held by a tribunal of competent jurisdiction to be contrary to the law, the remaining provisions herein will remain in full force and effect, to the maximum extent possible.

Cookies

Information about our use of Cookies and other tracking mechanisms

Tata Communications Ltd., its subsidiaries (collectively “Tata Communications”)and third party service providers use cookies on this website (Site) and other Tata Communications websites. This website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse this website and also allows us to improve the site for all our users.

Websites that operate across certain parts of the European Union are required to obtain consent before using or storing cookies (or similar technologies) on your computer or mobile device.

This cookie policy provides you with information about the cookies that we use and the reason why we use these cookies.

For further information about this policy or if you require a detailed list of all cookies which are used by this website, please contact: Legal Compliance.

What is a cookie?

A cookie is a small file of letters and numbers that is placed on your web browser, or on the hard drive of your computer or mobile device.

Key Concepts

First and third-party cookies: whether a cookie is a 'first' or 'third' party cookie depends on the domain (or website) that places the cookie. First-party cookies are set by the website that is actually being visited , whereas third-party cookies are set by a domain other than the website that is currently being viewed. If a user visits a website and another web service sets a cookie through that website, this would be a third-party cookie.

Session cookies: these cookies are temporary and only last as long a user's ' browser session'. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once the browser is closed, all session cookies will be deleted.

Persistent cookies: these cookies remain on a user's device after a browser session has finished. How long each cookie lasts will be specified by each cookie. Persistent cookies will be activated each time that a user revisits the website that placed the particular cookie.

How to delete and block our cookies

You can block cookies by using the settings of your web browser, which will allow you to refuse some or all cookies (for tips on how to do this, see the section "How to turn cookies off?" below). Please bear in mind, though, that if you chose to block all cookies (including essential cookies) you may not be able to access some or all of this website.

Unless you have set your browser settings to refuse cookies, our system will place cookies as soon you visit this site. Turning off or deleting cookies will not prevent this website from identifying the type of device you are using (i.e. a computer or mobile device) and collecting related data.

How to turn cookies off?

Internet browsers allow you to control your cookie settings, which are usually found in the 'options' or 'preferences' menu of your browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option of your internet browser to find more details.

• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari

Can I withdraw my consent?

Once you have given us your consent to use cookies, we will place a cookie to remember that you have already given your consent the next time that you visit this site. This cookie will expire periodically. If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.

For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/

What cookies do we use and why?

The cookies used on this website are categorised as follows:

• Strictly necessary
• Performance
• Functionality
• Targeting

Strictly Necessary

'Strictly Necessary' cookies allow us to provide some essential features on our websites, such as secure areas and shopping baskets. Without these cookies, we would not be able to provide some of the services that you have asked to use. The 'Strictly Necessary' cookies that we use do not gather any personal information about you that can be used for marketing purposes or for tracking where you have been on the internet.

We use these Strictly Necessary cookies to:

• Identify you as being logged-in to this website;
• Make sure that you connect to the right service on this site when we make any changes to the way the website works;
• To route users to specific applications of a service, or specific servers.

'Strictly Necessary' cookies are essential to the proper functioning of this website, so if you chose to block these cookies we cannot guarantee your use of the site, or how the security on this site will perform during your visit.

Performance

"Performance" cookies collect information about how you use this website (e.g. which pages you visit, or if you experience any errors). These cookies do not collect any information that could identify you and are only used to help us improve how this website works, understand what interests our users, and measure how effective our advertising is.

We use Performance cookies for:

• Web Analytics: To provide statistics on how this website is used;
• Error Management: To help us improve this website by measuring any errors that occur;
• Testing Designs: To test different designs for this website;
• Tracking and monitoring the site's content to improve the user experience.

Some of the "Performance" cookies we use are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information.

By using this website, you accept our use of "Performance" cookies. Accepting these cookies is a condition of using this website, so if you prevent them we cannot guarantee how this site will perform for you.

Functionality

"Functionality" cookies are used to provide services or to remember settings to improve your visit.

We use Functionality cookies to:

• Remember settings you've applied, such as layout, text size, preferences, and colours;
• Remember if we've already asked you if you want to fill in a survey or poll;
• Show you when you're logged in to this website.

Some of these cookies are managed by third parties. Where this is the case we don't allow the third party to use the cookies for any purpose other than those listed above.

Targeting

"Targeting" cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. Third parties provide these services in return for recognizing that you have visited this website.

We use Targeting cookies to:

• Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites;
• Provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested.

You can control whether or not these cookies are used, but preventing them may stop us from offering you some services or targeted advertising.

Google Analytics

Our Sites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help a website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In order to anonymize IP addresses collected from the European Economic Area, Google will truncate/anonymize the last octet of the IP address. Only in exceptional cases will the full IP address be sent to and shortened by Google servers in the USA. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on our Sites, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

Other Tracking Mechanisms

We may also engage third parties to track and analyze data collected from our websites. We use the data collected by such third parties to help us administer and improve the quality of our websites and to analyze usage. We may also work with third parties, such as network advertisers, to display advertising on our Sites and to display advertising about Tata Communications on our websites. These third parties may combine the information that we provide about you with other information that they have collected. This cookies policy does not cover such third parties’ use of the data.

Clear GIFs, pixel tags and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We and our third party service providers may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our websites to, among other things, track the activities of visitors, help us manage content and compile statistics about usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.

Do-Not-Track. Our Sites do not recognize browser requests not to be tracked.

More information about cookies

General information about cookies

Useful information about cookies can be found at:
http://www.allaboutcookies.org

Analytics cookies

For more information about Google analytic cookies, please see Google's help pages and privacy policy:

• Google's Privacy Policy
• Google Analytics Help pages

Behavioral Advertising

A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:
http://www.youronlinechoices.eu/
http://www.aboutads.info

International Chamber of Commerce United Kingdom

Information on the ICC (UK) UK cookie guide can be found on the ICC website section:
http://www.iccwbo.uk/our-expertise/digitaleconomy