Partners deploying Office 365 and Skype for Business can gain a strategic advantage in white-labelling Tata Communications Transformation Services NAaaS offer and services built under the Skype Operations Framework to help enterprise customers improve employee productivity and operational excellence.
Mumbai, 27 February 2017 - Tata Communications Transformation Services Limited (TCTSL), a leading Telco transformation and managed services provider and wholly owned subsidiary of Tata Communications today announced it is delivering a Network Assessment as a Service (NAaaS) offer and add-on services for Office 365 built under the Skype Operations Framework (SOF) to facilitate digital workspace collaboration. TCTSL will deliver and provide support for Skype for Business deployment models and offer network readiness and support services to Office 365 partners under a white-label agreement.
TCTSL has packaged years of valuable telecommunications network management experience in its Network Assessment as a Service (NAaaS). Since most of the performance issues that surround Universal Communication and Collaboration (UCC) initiatives are attributed to communication networks, early stage assessment from TCTSL will bring relief for operators and managed service providers embarking on UCC platform deployments. To provide the best user experience, NAaaS will help operators and managed service providers take the right first steps in the deployment of their UCC platforms by using TCTSL’s services that apply the Skype Operations Framework (SOF) to assess critical components across applications, networks and endpoints.
Giovanni Mezgec, General Manager, Office Partner Marketing states, "TCTSL's network assessment offering and support services built under the Skype Operations Framework (SOF) enables it to support Office 365 partners in delivering a multi-faceted approach for the successful deployment of Office 365 and Skype for Business to enterprise customers."
TCTSL will provide essential and advanced network assessment services using defined parameters within SOF and remediation services, including network infrastructure upgrade and security audit and compliance. TCTS will also offer network assessment as managed services and manage performance issues at a mutually agreed frequency for Office 365 partners.
Sandeep Bhatnagar, CEO of TCTSL noted, "For a distributed and virtual workforce, there is ever-increasing dependency on collaboration platforms. Industry analysts estimate that more than 50% of the team coordination and communication will occur via mobile group’s collaboration apps by 2018. It is a business priority for all enterprises to provide consistent and seamless user experience to enhance employee productivity across devices and locations. Managing real-time communication relies on network quality; the expectations become even higher, when the network infrastructure is used for voice and video connectivity. Our NAaaS offer and support services can help Office 365 and Skype for Business providers leverage our years of experience in complex, carrier grade network management and best practices to maximize and deliver the best results on an enterprise customer’s network."
TCTSL's Network Assessment as a Service is developed to address the most complex real world enterprise network issues around the UCC. It offers a best in class network assessment framework to accelerate Office 365 managed services for Telcos. TCTSL has a significant pool of Skype Operations Framework trained professionals and highly skilled technical consultants along with its NAaaS white-labeled service to partners to support ala-carte (site to the cloud, site to site, one time, managed services, etc.) deployment models.Ends.
About Tata Communications Transformation Services Limited
Tata Communications Transformation Services Limited (TCTSL), a 100% subsidiary of Tata Communications Ltd, provides business transformation, managed network operations, network outsourcing and consultancy services to telecom companies around the world. TCTSL delivers operational efficiency, cost transformation and revenue acceleration solutions for all the stages of the carrier process lifecycle, including but not limited to network engineering and design, implementation and operations functions. TCTSL offerings are predominantly targeted to Communication Services Providers (CSPs) globally and provides the much desired FREEDOM and CHOICE for CSPs to avoid vendor lock-ins by partnering with a neutral TRANSFORMATION SERVICES provider with multi-domain, multi-vendor skillset.
TCTS is a part of the US$100+ billion Tata Group.
TCTS is headquartered in Mumbai, India with global offices spread across Europe, North America, Middle East and Asia. TCTS has two world class India delivery centres in Pune and Chennai. These facilities operate completely independently from its parent affiliate, preserving full confidentially in managing all customers' business processes and operations.
About Tata Communications
Tata Communications Limited (CIN no: L64200MH1986PLC039266) along with its subsidiaries (Tata Communications) is a leading global provider of A New World of Communications™. With a leadership position in emerging markets, Tata Communications leverages its advanced solutions capabilities and domain expertise across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers.
The Tata Communications global network includes one of the most advanced and largest submarine cable networks and a Tier-1 IP network with connectivity to more than 240 countries and territories across 400 PoPs, as well as nearly 1 million square feet of data centre and collocation space worldwide.
Tata Communications’ depth and breadth of reach in emerging markets includes leadership in Indian enterprise data services and leadership in global international voice. Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India.
Forward-looking and cautionary statements
Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications’ network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the company’s communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications’ industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications’ control, include, but are not limited to, those risk factors discussed in Tata Communications Limited’s Annual Reports. The Annual Reports of Tata Communications Limited are available at www.tatacommunications.com. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.